SHAPE Contractor Ltd have 100% transparent charges and we have a clear, upfront, open and honest pricing system.
Our rates are clearly shown below and our friendly and helpful staff will make customers fully aware of our rates on request. Our pricing is ‘middle of the road’ but our service is second to none, as our customers will testify.
PRICES ARE INCLUSIVE OF VAT
|Any Boiler/Gas Fire Breakdown|
|Oil Boiler Service|
|Gas Boiler Service|
|Gas Boiler Service & Landlord Certification. Any additional appliances at £40 each|
|Gas Landlord Certification|
|Gas Fire Service|
Charges are a one-hour minimum charge and thereafter in 15 minute units. Some work can be carried out on Estimate or fixed price quotation. Return visits to carry out a repair are charged purely on the amount of time the engineer is at your property.
*Fixed Price inclusive of burner nozzle. All other parts are chargeable if found unserviceable during inspection, but you will be asked if you’re happy to proceed before they are fitted.
Our Rates: We charge a minimum of one hour on all jobs, thereafter work is charged in 15 minute increments (most other companies charge in half hours). Rates exclude materials but prices are VAT inclusive.
Example: You call us to explain you have a leak. Out engineer arrives and spends 40 minutes locating the leak. If he can repair and it falls within the first hour, you will be invoiced for £80 plus Materials.
If a part is required to be ordered? You will be charged £80 for the visit to identify the problem and part will be ordered. When part arrives from Supplier and a return visit is made, if it takes 20 minutes you will then be charged for 30 minutes (2 x 15 minute increments). The final Invoice for BOTH visits would be £120 + Materials.
Estimates: can be provided by the engineers before work commences.
Fixed Prices Quotes: can be given if requested either verbal or a written quotation by our Office before work commences and are inclusive of VAT.
Materials supplied: by SHAPE Contractor will be charged at trade price plus 20% mark up and are subject to VAT. We will use customer supplied materials where agreed prior to work commencement. However, customer supplied materials are NOT covered by our warranty Terms and Conditions. A copy of our T&Cs will be supplied upon request or on invoice.
Material Collection: time for non van stock items will be kept to a minimum but is chargeable for time. Our Engineer will always obtain permission before leaving to collect parts or materials.
The Invoice: presented will clearly show a full description of work carried out.
Payment: must be made in full by debit/credit card, cheque, cash or Bank Transfer upon receipt of the invoice.